Today we went to the newest doctor's appointment for my monkey... and I have so much appreciation for the doctor, the office, and one of the monkey's friend's Mom, Jill.
The regular doctor was on vacation but the woman who filled in was just lovely. She was quiet and calm and peaceful and not only listened, but checked the parameters of our insurance and had prepared a list of potential appropriate contacts for us in advance of our coming. Then, she contacted one of the people her contact had referred her to (stronger English skills) and scheduled the appointment for us. She checked to make sure that the kid had everything she needed and was so pleasant and helpful and doctorly yet listened - it was truly a world of difference.
And Jill - she had called and scheduled the appointment, met us at the metro, walked us to the place, dealt with the Czech speaking staff, and then offered to come with us to the next appointment too. Her presence is so bright and cheery and friendly and helpful and Czech-competent... I'm truly grateful.
The plus - in addition to finally getting on the right track for the appropriate care, my monkey has also been having a little bit of a reduction with her headache pain.
YEA!
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